Legal · Terms of service

Terms of service.

These terms govern access to and use of Observagent's documentation site, hosted dashboard, APIs, and related software.

Last updated: September 29, 2026

Eligibility and accounts

Who can use the service

You must be legally able to form a contract and must provide accurate account information where an account is required. You are responsible for authorized users, credentials, API keys, and activity under your account. Notify us promptly of suspected unauthorized access.

Permitted use

Acceptable use of the docs and service

You may use this documentation site and the Observagent service for lawful internal business purposes. You may not probe or disrupt the service, bypass limits, introduce malicious code, infringe rights, resell access without permission, or use the service to make unlawful or high-impact decisions about people.

Customer data

Ownership and processing

You retain ownership of data you submit to the Observagent service. You authorize us to process it only to provide, secure, support, and improve the service as described in the Privacy Policy and any applicable data-processing agreement. You represent that you have all rights and notices required to submit that data.

Availability and changes

Guides and features can change

We work to keep this documentation accurate, but integration guides describe third-party products that change independently of Observagent, and previews or beta features may change or be withdrawn without notice.

Intellectual property

Ownership

Observagent and its licensors own the service, software, branding, and documentation. Feedback may be used without restriction or obligation.

Disclaimers and liability

Limits on liability

To the maximum extent permitted by law, the service and this documentation are provided “as is” and implied warranties are disclaimed. Neither party is liable for indirect, special, incidental, or consequential damages. Observagent's aggregate liability is limited to fees paid for the service in the 12 months before the event giving rise to the claim. These limits do not apply where prohibited by law.

Governing law

Jurisdiction

These terms are governed by the laws of Québec and the federal laws of Canada applicable there, without regard to conflicts rules. Courts located in Montréal, Québec have exclusive jurisdiction, except where mandatory consumer law provides otherwise. Questions may be sent to legal@observagent.cloud.